This Privacy Policy explains how Moose Junk Removal, a Moose Enterprises LLC company ("Moose," "we," "us"), collects and uses information when you use moosetrash.com and our services.
When you request a quote or book service we collect your name, phone number, email address, service address, photos you upload of your items, and details about your job. Payment information is collected and processed by Stripe; we never see or store your full card number.
We use your information to generate pricing, schedule and perform service, process payments, send booking-related communications, and operate our business (for example, in our scheduling and job-management tools). We do not sell your personal information.
If you opt in during booking, we send booking-related text messages such as confirmations and secure payment links. Message frequency varies; message and data rates may apply. Reply HELP for help and STOP to opt out at any time. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.
We use trusted providers to run our business — such as Stripe (payments), Twilio (text messages), and our scheduling software — who process your information only to provide those services to us.
We keep booking records as needed for business and legal purposes. You may request access to or deletion of your personal information, or opt out of texts at any time (reply STOP), by contacting us at 854-213-3761.
Privacy questions: call or text 854-213-3761, or visit our contact page.
Moose Junk Removal